Organisation models and design

Regional Council

Our client was seeking an experienced external Organisational Development specialist to partner with them to design, implement and effectively transition to a revised Organisational Operating Model and resulting Organisational Structure.  The initiative provided the platform to deliver improved operational efficiencies through a skilled, engaged and empowered workforce, delivering the Council’s vision of being the best local government council.  

Objective: 

The design and transition to the new Operating Model and Organisational Structure was centred upon the principles of: 

  • Delivery of operational efficiencies with identifiable cost savings; 
  • Consultation, consistency and certainty for the workforce and stakeholders throughout the transition; 
  • Delivery in alignment with organisation’s values, relevant policies, procedures, obligations and regulations; 
  • Phased implementation to ensure continuity of service to the community. 

The approach and methodology achieved the following outcomes and measures of success:

  • Project was implemented within agreed time and budget.  Ongoing cost savings to achieve strategic outcomes were sustained.
  • More than one third (approx. 250) of employees actively participated in the development of the organisation design. 
  • Spans of control and layers of hierarchy implemented as per the agreed principles to reduce bureaucracy, cost and increase effective decision making. 
  • Skill and capability gaps to future proof the business were filled.
  • Greater than 70 percent of participation of employees in providing feedback and input to the final solution and implementation.
  • Proactive industrial consultation meant no significant barriers to implementation.  

Referee Details:

Ms Roslyn Baker
CEO  
Sugar Research Australia (then CEO GRC) Details available upon request