Regional Council
Our client was seeking an experienced external Organisational Development specialist to partner with them to design, implement and effectively transition to a revised Organisational Operating Model and resulting Organisational Structure. The initiative provided the platform to deliver improved operational efficiencies through a skilled, engaged and empowered workforce, delivering the Council’s vision of being the best local government council.
Objective:
The design and transition to the new Operating Model and Organisational Structure was centred upon the principles of:
- Delivery of operational efficiencies with identifiable cost savings;
- Consultation, consistency and certainty for the workforce and stakeholders throughout the transition;
- Delivery in alignment with organisation’s values, relevant policies, procedures, obligations and regulations;
- Phased implementation to ensure continuity of service to the community.
The approach and methodology achieved the following outcomes and measures of success:
- Project was implemented within agreed time and budget. Ongoing cost savings to achieve strategic outcomes were sustained.
- More than one third (approx. 250) of employees actively participated in the development of the organisation design.
- Spans of control and layers of hierarchy implemented as per the agreed principles to reduce bureaucracy, cost and increase effective decision making.
- Skill and capability gaps to future proof the business were filled.
- Greater than 70 percent of participation of employees in providing feedback and input to the final solution and implementation.
- Proactive industrial consultation meant no significant barriers to implementation.
Referee Details:
Ms Roslyn Baker
CEO
Sugar Research Australia (then CEO GRC) Details available upon request